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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Werni

Thomas Werni

September 22, 2025

5  out of  5
rating by Thomas Werni
"The Stephen Simmons office at Fairhill has taken care of all my needs with home and auto issues. I recently had a roof claim and Sarah reached out multiple times to make sure I was satisfied."
We responded:
"Thank you, Thomas! I'm happy to hear that our Fairhill office has been able to assist with your needs. Sarah is dedicated to ensuring satisfaction, and I'm glad she could support you with your claim. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Susan Pino

September 18, 2025

5  out of  5
rating by Susan Pino
"My agent Stephanie is awesome she always finds discounts for me with my coverage thx Stephanie"
We responded:
"Thank you, Susan! I'm happy to hear that Stephanie has been able to assist you with finding discounts on your coverage. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Mark Stike

September 17, 2025

5  out of  5
rating by Mark Stike
"I had an experience with Ana at Steve's office today. I found her to be very helpful, patient, and customer service oriented, truly refreshing in this day and age."
We responded:
"Thank you for your review, Mark! I'm happy to hear that Ana provided you with such helpful and patient service. We strive to offer a refreshing experience to all our customers. If you need anything else, feel free to reach out!"
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Dawn Ecker

September 16, 2025

5  out of  5
rating by Dawn Ecker
"I spoke with Mary today and had to make a partial payment on my policy and make some additional changes. She was so understanding and helpful! Thanks again Mary!"
We responded:
"Thank you for your feedback, Dawn! I'm happy to hear that Mary was understanding and helpful with your policy changes and payment. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
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Tyrisha Wanzer

September 15, 2025

5  out of  5
rating by Tyrisha Wanzer
"Thank you for all your help and support today on my way to work when a rock hit my windshield and I immediately called State Farm and the representative, Sarah, was polite and courteous. She made an appointment for me over the phone with Safelite to replace my windshield. Thanks again"
We responded:
"Tyrisha, thank you for sharing your experience! I'm happy to hear that Sarah was able to assist you promptly and courteously. We’re committed to providing support when you need it most. Let us know if there's anything else we can do for you!"
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Diana Nambo

September 13, 2025

5  out of  5
rating by Diana Nambo
"Everyone here is super helpful and sweet, I love StateFarm they are the best auto insurance by far. Highly recommend!"
We responded:
"Thank you, Diana! I'm happy to hear that you find our team helpful and sweet. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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Jeff McMillan

September 12, 2025

5  out of  5
rating by Jeff McMillan
"Ana was great to work with.she was able to answer my question quickly and provided an explanation."
We responded:
"Thank you, Jeff! I'm happy to hear that Ana was able to assist you effectively and provide the information you needed. Our team is committed to delivering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Chuck Perdue

September 10, 2025

5  out of  5
rating by Chuck Perdue
"Sharon and group know you by name. Understand and respect to work for your needs. Awesome group."
We responded:
"Thank you, Chuck! I'm happy to hear that Sharon and the team have made such a positive impression. We truly value personal connections and are committed to meeting your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Robert Foster, Jr

Robert Foster, Jr

September 10, 2025

5  out of  5
rating by Robert Foster, Jr
"I needed additional auto insurance and, to my surprise, I was having trouble getting what I needed with my current company USAA. Ironically enough, my dealership put me in contact with "Jake" of State Farm. Not that Jake. My real-life Jake did an amazing job. So much so that I bundle my homeowner's insurance as well. Jake saved the day!"
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to hear that Jake was able to assist you with your insurance needs and that you decided to bundle your insurance as well. We appreciate your trust in us and are always here to help with any questions or future needs. Let us know if there's anything else we can do for you!"
Profile photo of Jay Jones

Jay Jones

September 8, 2025

5  out of  5
rating by Jay Jones
"Amazing caring understanding quick and brilliant marvelous beautiful people wish they we're my agent that's for sure"
We responded:
"Thank you for your feedback, Jay! I'm glad you had a positive experience with our team. If you have any questions or need assistance, feel free to reach out. We're here to help!"
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Kelly Price

September 8, 2025

5  out of  5
rating by Kelly Price
"Thank you Mandi!"
We responded:
"Thank you for your feedback, Kelly! We're glad Mandi could assist you. We appreciate your support and are here for your insurance needs. Let us know if you need anything else!"
Profile photo of Jean Salvatore

Jean Salvatore

September 5, 2025

5  out of  5
rating by Jean Salvatore
"Staff are always helpful, knowledgeable, and polite"
We responded:
"Thank you, Jean! I'm happy to hear that our staff's helpfulness, knowledge, and politeness made a positive impression on you. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Edgar Martínez

Edgar Martínez

September 5, 2025

5  out of  5
rating by Edgar Martínez
"En mi experiencia Nuestro amigo Daniel me fasilito todo el cambio que nesesitaba haser. Y me hso sentir muy vien. Me hayudo con respeto. Y me entendio muy vien mi situasion. Gracias por tener personal hasi que te agan sentir en familia. De mi parte. Por eso lo he calificado hasi. Gracias State Farm. Edgar Martinez."
We responded:
"¡Gracias, Edgar! Me alegra saber que Daniel pudo facilitar el cambio que necesitabas y que te hizo sentir como en familia. Valoramos mucho que te hayas sentido comprendido y respetado. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Jody J

Jody J

September 5, 2025

5  out of  5
rating by Jody J
"I have been with State Farm for many years and they are 5 stars. The people and the company!"
We responded:
"Thank you, Jody! I'm happy to know you've had such a positive experience with our team and State Farm over the years. We appreciate your loyalty and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Profile photo of Lisa Hovatter

Lisa Hovatter

September 4, 2025

5  out of  5
rating by Lisa Hovatter
"I have been a customer since November 24. Every time I have had to speak to someone I feel like Im the only customer as the staff are kind, professional, and knowledgable. I had such an experience today. The representative actually called me to make sure I knew what documents were being requested with my account. I was indeed impressed and felt even more comfortable that I went with the right insurance agency. Thank you for all you do."
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm happy to know that our team has consistently provided you with attentive and professional service. It's great to hear that our representative reached out to ensure you had all the information you needed. We appreciate your trust and are here whenever you need us. Let us know if there's anything else we can assist you with!"
Profile photo of Mohamed Soliman

Mohamed Soliman

September 4, 2025

5  out of  5
rating by Mohamed Soliman
"Jake was absolutely the best insurance agent I’ve ever worked with! He was patient, professional, and truly went above and beyond to help me. He explained everything clearly, made the process smooth, and even saved me money. I couldn’t be happier with the experience — I highly recommend Jake to anyone looking for insurance"
We responded:
"Thank you so much, Mohamed! I'm delighted to hear about your positive experience with Jake. His dedication to providing exceptional service is something we truly value. If you ever need further assistance, feel free to reach out!"
Profile photo of John Stotler

John Stotler

September 2, 2025

5  out of  5
rating by John Stotler
"Sarah and company are always a great help"
We responded:
"Thank you, John! I'm happy to hear that Sarah and the team have been a great help to you. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Linda Harris

Linda Harris

September 2, 2025

5  out of  5
rating by Linda Harris
"Thank you Sharon with your help today regarding payments. You were so much better then the circle jerk I went through with the auto pay system.Thank you again."
We responded:
"Linda, thank you for your feedback! I'm happy to hear that Sharon was able to assist you effectively with your payment concerns. We always aim to provide a smooth and helpful experience for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Doug Brose

Doug Brose

September 2, 2025

5  out of  5
rating by Doug Brose
"Mary is always prompt, professional, and knowledgeable in her communications"
We responded:
"Thank you, Doug! I'm happy to hear that Mary has been prompt, professional, and knowledgeable in her communications with you. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Carmen Cunningham

Carmen Cunningham

August 30, 2025

5  out of  5
rating by Carmen Cunningham
"This agency has always been very helpful and attentive to any question, revision or problem I presented. So much better than an 800 number. I never hesitate to call them."
We responded:
"Carmen, thank you for your wonderful feedback! I'm happy to know that our team has been helpful and attentive to your needs. We always strive to provide a personal touch that you can't get from an 800 number. If you ever need anything else, feel free to reach out!"
Profile photo of Jared Hoffman

Jared Hoffman

August 28, 2025

5  out of  5
rating by Jared Hoffman
"Sarah and the team here made everything so simple and easy to understand. Thank you for the help and awesome support!"
We responded:
"Thank you, Jared! I'm happy to hear that Sarah and the team were able to make things simple and easy for you. We appreciate your kind words about our support. Let us know if there's anything else we can do for you!"
Profile photo of Ron Blankenship

Ron Blankenship

August 28, 2025

5  out of  5
rating by Ron Blankenship
"I'm very happy with the service from Sarah and Stephanie at Stephen Simmons State Farm Insurance. Every time I have a question they were very helpful. Recently my truck broke down and had to be towed. Sarah was very helpful in hooking me up with a towing service. Thank You."
We responded:
"Thank you, Ron! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and appreciate your feedback. Let us know if there's anything else we can do for you!"
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H A

August 28, 2025

5  out of  5
rating by H A
"Jessikia Whiddon !!!! 👍👍👍👍👍👍👍👍👍🙏🤝"
We responded:
"Thank you! I'm happy to see your positive feedback for Jessikia. She's a valued member of our team, and it's great to know she made a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Ri 0

Ri 0

August 27, 2025

5  out of  5
rating by Ri 0
"Sara gave great customer service"
We responded:
"Thank you! I'm happy to hear that Sara provided you with excellent customer service. Our team is committed to delivering the best experience possible. If you need anything else, feel free to reach out!"
Profile photo of Trey Graves

Trey Graves

August 27, 2025

5  out of  5
rating by Trey Graves
"I was shopping for new renters and car insurance because mine was getting high. Sarah Simmons of State Farm not only help me save money, but also help get even more benefits and paying less a month. Plus the customer service experience was so dope. Thank you for helping me save money, and get more benefits! This really helps me and my family out knowing how high prices are today. Please 👏🏾go👏🏾check👏🏾them👏🏾out👏🏾! You won’t regret it!!"
We responded:
"Thank you, Trey, for sharing your experience! I'm glad Sarah was able to assist you in finding a better deal with more benefits. It's wonderful to know that our service made a positive impact on you and your family. If you ever need anything else, feel free to reach out!"